Rose Petals Nursery

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Top Ten FAQs
November 21, 2016



 

Top 10 FAQs

Q: What are your hours?
A: Rose Petals Nursery is open with an appointment - we ask for you to call or email giving us some advance notice to accommodate everyone's schedules. Additionally "Open Garden Days" are held most months without appointments. You can check our Event Calendar on the website for future Open Garden Days.

Q: What is the best way to contact Rose Petals Nursery?
A: Email is the best as our hands are usually in the roses. If you should need to speak with us, please email providing a good time to talk and the best telephone number for us to contact you.

Q: How do I know whether a rose is In Stock or not?
A: Our website has an "In Stock Tab" available for each rose and our inventory is continually updated.
 
Q: How do I know when a particular rose I want to obtain is back "In Stock"?
A: We offer a "Wish List" for this very reason. Register on our website and add the rose(s) of your choice on your "Wish List". You will receive an email notification when a rose on your list is back "In Stock". Remember others may be waiting for that rose too - as anyone else who has that rose on their Wish List receives that same notification.  Rose Petals Nursery does not retain access to your individual Wish Lists nor registration credentials in order to protect your privacy. Please record your credentials in a safe place so you have access to your Wish List online.
 
Q: How do I order roses from Rose Petals Nursery?
A: You may order online, by phone, email or regular old US Postal Service. Rose Petals Nursery does not retain any of your personal information to protect your privacy.  You will be asked for your shipping and payment information each time your order through any method.

Q: How many roses fit in a box?
A: Rose Petals Nursery shipping materials are set up for the quantities of roses, 1, 2, 4 and 6 box sizes. Since the common carriers now base shipping costs on dimensional measurements ordering in one of these increments will give you the most for your shipping dollar. When an order is less than one of the box counts (for example 3, 9 or 11 roses) we must include an empty container to stabilize the roses in the box. 

Q: How do I know how much shipping costs will be?
A: It's easy and quick!  Add the total number of roses into your "wheelbarrow" on our site, click Checkout.  You will be prompted to enter your zip code and click GO.  The shipping options and amounts will be shown.  It is good to remember that - per plant - shipping costs improve with the larger number of roses in the order. For example going from 3 up to 4 roses in an order will add very little in shipping costs.  Please note - Orders placed from many areas in the Western states must use the 3-Day Express Saver Option so the roses will arrive by Friday.
 
Q: How are my ordered roses shipped?
A: Rose Petals Nursery ships own root roses in one gallon pots with soil. These roses are first year plants.

Q: When do you ship so that I know when to expect my roses?
A: Mondays are Shipping days for Rose Petals Nursery. We ship on Monday so all roses arrive at their final destination by Friday. Shipping dates are available on our Event Calendar
 
Q: What methods of payment do you accept?
A: We accept VISA, MasterCard, Discover, Paypal, checks and cash (in store only).  


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